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PRODUCTION NOW OPEN - PLEASE ALLOW 2-3 WEEKS MANUFACTURING TIME - FREE SHIPPING OVER R1500 TO MAIN CENTRES IN SA

Detailed Description of Goods and / or Services

Black Betty is a business in the fashion industry that markets jewellery and other bespoke design pieces. 

Terms and Conditions for LAST OF CLEARANCE and JAN SALE 2025:

- The Last of Clearance and Jan Sale 2025 promotion is valid in-store and online between 1 Jan 2025- 19 Jan 2025.
- Promotional codes cannot be used in conjunction with other existing discounts.
- SHINEON2025 must be used at checkout to redeem the discount - failure to apply the discount code will result in full payment of the items or a lesser discount already applied to product.
- The 20% discount is valid for all Black Betty products site-wide, including Made-to-orders. The following exclusions are not eligible for discount: Piercing & Zapping booking fees, The Isla Collection, Piercing jewellery, Zapping chains, Gift Cards and Beaded bracelets that form part of the Kolisi Collection, Sentiment Collection and CT Marathon bracelet.
- The promotion is subject to stock availability. We reserve the right to withdraw or modify the promotion if any product becomes unavailable or is discontinued during the promotional period.
- Shipping fees are not included in the promotion and will be charged at the standard rates.
- The discount cannot be transferred, exchanged for cash, or combined with any other promotional offers, discounts, or vouchers. Promotion will end midnight on 19 January 2025.

  • Please note no returns , exchanges or refunds will be applicable for any items purchased on Last Of Clearance Sale and Jan Sale 2025.

 

Terms and Conditions for PIERCING PROMO (FEBRUARY) 2025:

- Promotion Period: This promotion is valid from 03 Feb to 14 Feb 2025.
Walk-ins are welcome. Bookings can be made and will be prioritised.
Piercings must be completed during this period to qualify for the
discount.

- Discount Structure:10% off for a single piercing, 20% off for two pierc-
ings (per two people), 30% off for groups of three or more customers.

- Eligibility: Discounts apply only to piercing services and jewelry pur-
chased during the same piercing appointment. The promotion is valid for

walk-ins and bookings at participating locations only.

- Jewelry Requirements: Only jewelry purchased from Black Betty may be
used for the piercings during this promotion. Discount applies to both the
piercing service and the selected jewelry.

- Booking Policy: Appointments are recommended to secure your spot
but are not mandatory. Groups must be present together to qualify for
group discounts.

- Exclusions: The promotion excludes the purchase of gift cards, aftercare
products, or other non-piercing-related services. This offer cannot be
combined with any other promotions, discounts, or vouchers.

- Refunds and Rescheduling: If a participant cancels or reschedules their
appointment outside of the promotional period, the discount will no
longer apply. Jewellery purchased for the promotion is non-refundable if
used in a piercing.

- Health & Safety: All participants must meet the studio’s health and safety
requirements for piercings. Customers must present valid ID if required for
certain piercing types or age restrictions.

  • Final Terms: Black Betty reserves the right to amend or cancel the
    promotion at any time without prior notice. Participation in this promotion
    constitutes acceptance of these terms and conditions.

Terms and Conditions GALENTINES GIVEAWAY 2025:

- Eligibility: Open to residents of South Africa, aged 18 or older.
Employees of Black Betty, its affiliates, and their immediate families are not
eligible to enter.

- Entry Period:The competition opens on 03 Feb and closes at midnight
on 16 Feb 2025.

- How to Enter:

1. Follow @BlackBettyJewellery on Instagram.
2. Like the competition post.
3. Tag 1 of your friends in the comments who you’d love to pierce with,
and tell us what makes your bond unbreakable.
4. Bonus entry: Share a post or story featuring the two of you and tag
@BlackBettyDesign with #TheRedThread.

- Prize: Winners will receive a Galentines piercing experience for 2,
including piercings and jewellery valued at R5000. Prizes are
non-transferable, and no cash alternative will be offered.

- Winner Selection: Winners will be chosen via most creative comments /
the most unbreakable red thread.
Winners will be announced on Instagram stories on 19 Feb 2025.
Winners must respond within 48 hours of being contacted, or another
winner will be selected.

- Promotion Details: The competition is in no way sponsored, endorsed,
or administered by, or associated with Instagram. By entering, participants
confirm they release Instagram of any responsibility.

- General:

Black Betty reserves the right to disqualify entries that violate competition
rules (e.g., offensive language, spam tagging, etc.).

Any taxes or additional costs are the responsibility of the winner.

By entering, participants agree to allow Black Betty to share their entries,
handles, and imagery.

- Modification/Cancellation: Black Betty reserves the right to cancel,
suspend, or modify the competition at any time if unforeseen
circumstances arise.

1. ORDERS:

1.1 Purchase of products

When you order a Product from the our website you are offering to buy it at the price stated, subject to these terms. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information were entered onto the system.

We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

• The product ordered being unavailable from stock

• Our inability to obtain authorisation of payment

• The identification of an error within the product information, including price or promotion

1.2 Order acceptance and cancellation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If your credit card has been charged and your order is cancelled, you will receive a refund.

Once an order has been placed, it cannot be cancelled unless the shipment is unavoidably delayed. In this case, we will do our best to cancel the order if requested.

1.3 Out of stock items 

If the item you purchased is out-of-stock (& is not a made to order item), manufacturing time will need to be added to the waiting period. Manufacturing time is normally 4-7 weeks depending on the item. Please be aware that dates are approximate and are subject to change.

Please note: Your entire order will ship together as soon as all items are ready for shipping. However, if you have any inconvenience with this and prefer to have the available items shipped first please let us know. Please consider placing a separate order for your back-ordered items if you prefer not to wait on them for the rest of your items to ship. Payment for all items is collected when your order is placed.

1.4 Made to order pieces

Some of our handmade pieces online are made to order. Please allow for 2-3 weeks manufacturing time for these items, from the time of placing your order. Requested modifications are subject to revised production timelines and pricing. 

2. PRICES:

Prices displayed on the Site are shown in Rand, including VAT. Prices are subject to change at any time.
Deliveries will be charged in addition to the price of the products. For very precious items, we may ask you to pay an extra fee, to cover the specific shipping cost.
The price lists are in ZAR (South African Rand), to convert the price to your currency, use this link http://www.xe.com/. Or ask us directly. info@blackbettydesign.com
Prices are subject to change due to the fluctuations in the precious metal and gemstone market.

3. CHANGES IN PRODUCTS AND PRICING

We are constantly updating and revising our offerings of products, and we may discontinue products at any time without notice. All pricing for our products is subject to change. For all of our prices and products, we reserve the right to make adjustments due to changing market conditions, currency fluctuations, product discontinuation, manufacturer price changes, errors in advertisements, and other extenuating circumstances.

4. DELIVERY

An additional rate will be charged per parcel for courier depending on what the address is. If you live in a remote area increased costs may occur. Please note that we cannot deliver to a Postal Box and thus a physical address is necessary for shipping within South Africa. Please provide detailed and correct contact information, should a product be returned to us due to incorrect delivery information additional shipping costs will be incurred.

Purchases are only shipped once payment has been made in full. Once your purchase has been shipped  you will be emailed a tracking number and your parcel should arrive at your address within 3-5 working days. You can track your order’s progress here http://www.fastway.co.za/our-services/track-your-parcel

 International payments are made via PAYPAL. Please allow up to 6-15 working days for worldwide delivery. Remember that the order will ship only when the payment has cleared. Orders can be shipped by certified mail service, which provides you with a tracking number or by courier.

 Your shipment may include delays depending on your country’s customs policies. The buyer is responsible for any duties and/or customs fees that may be incurred by the country of destination.

 Black Betty Design only ships orders Monday to Friday, during office hours, and does not operate on public holidays.

5. PAYMENT:

Payment may be made via Credit Card, Paypal, Snapscan or by bank transfer into the Black Betty bank account, the details of which will be provided on request. Note that you are not obliged to have a Paypal account to pay by credit card. Please visit their website for information on PayPal payments. (Please note that PAYPAL adds on an additional service fee of up to 5%.)

Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. If the issuer of your payment card refuses to, or does not authorise payment for any reason, then you will be notified of this immediately prior to completing your purchase using the site at the check-out stage. Your card will be debited once the Order has been accepted.

5.1 Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).

5.2 Custom duties

You may also be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from state to state and country to country. Therefore we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties.

6. ADVERTISING DISCLAIMER AND TRADEMARKS

 We attempt to be as accurate as possible with product descriptions and prices. However, we do not warrant that product descriptions or prices are accurate. In the event that a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers and brands, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge. We apologize for any inconvenience this may cause you. If you are not completely satisfied with your purchase, you may return it in accordance with our Return Policy, as set forth below.

 7. RETURN AND REFUNDS POLICY

 We want all of our customers to be happy with purchases made at Black Betty Design. However, if you receive any products that you are unhappy with, you may contact us within 2 weeks of receiving it and we will offer you a store credit of the item. The purchase price is the amount you paid for the product and does not include any delivery costs.

 All products are returnable, excluding:

  • Special Order
  • Custom-Made Jewellery
  • Earrings (for hygiene reason) and
  • All Products bought on sale

 Products returned must be unused, unworn, and undamaged. We shall have no obligation to accept any return that we receive after the expiration of the applicable return period (2 weeks after receipt of your parcel). Please ensure when returning the parcel that the products are properly protected.

 7.2 Exchange policy

 If you wish to exchange a product,you may contact us within 2 weeks of receiving it and you will be given a store credit that you will be able to use towards your next order. Please be aware that any purchases made with store credits are processed as a new order and standard postage/ courier costs and delivery times will apply.

 You are responsible for postage costs of returning the item. We recommend using registered mail to return items, as we are not liable for any items lost in the post.

 8. CANCELLATION FEE.

 Unfortunately we do not permit refunds but exchanges or repairs can be discussed on a case-to-case basis with proof of purchase included. Please do not hesitate to contact us should you have any problems with your purchase. 

Any repairs carried out outside the three month warranty period will be charged for in full. 

Please note: repairs or exchanges will only be carried out on any product properly returned by you in accordance with the terms of this return policy excluding the original delivery charges and excluding the costs of returning the product to us. 

 Should a product be returned in contravention of our return policy or returned without legal right to do so: we will not repair or exchange the product and we may retain the returned product until payment has been made to fully cover re-return shipping costs.

Variation

Black Betty may, in its sole discretion, change this agreement or any part thereof at any time without notice.

 

Company Information

Black Betty Design (Pty) Ltd

Company Registration No: 2014/177860/07

Director: Kristin Weixelbaumer.

 

Country of Domicile

77 Hout Street,

8001 Cape Town,

South Africa.

 

Customer Privacy Policy 

Black Betty shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.dhs.gov.za/Content/PAIA/paia_manual.htm

 

Black Betty contact details

Telephonic Support: +27728039456 | Email Support: info@blackbettydesign.com